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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erez Gutman

August 14, 2025

5  out of  5
rating by Erez Gutman
"Diane is an Angle !!! The best service I ever got from any insurance broker. I highly recommend."
We responded:
"Erez, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
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Carolyn Pye

August 13, 2025

5  out of  5
rating by Carolyn Pye
"My experience with state farm has been very positive The agent i have is always very pleasant and efficient i would recommend statefarm to be the best I've dealt with Thank you much Ms smith"
We responded:
"Carolyn, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
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d. lane jr.

August 7, 2025

5  out of  5
rating by d. lane jr.
"Diane has always provided excellent service, is accessible and easy to work with. Very positive experience overall."
We responded:
"Mr. Lane, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County "
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Akshada Iyer

August 6, 2025

5  out of  5
rating by Akshada Iyer
"Diane was a great agent! She helped me get my renters insurance quickly. She was also available on phone and emails for any queries. She was good agent! I recommend her."
We responded:
"Akshada, thank you so much for your kind words! We're thrilled to hear that you were satisfied with our quick and attentive service for your renters insurance. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
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Mike

August 6, 2025

5  out of  5
rating by Mike
"Very helpful and readily explained any questions posed relating to my policy"
We responded:
"Mike, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
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fabianne Lima

August 4, 2025

5  out of  5
rating by fabianne Lima
"I have been a client of Diane from many years. She has always provided great customer care, with prompt attention to our needs. Very happy with the services provided."
We responded:
"Fabianne, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
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Diamond Deza

July 26, 2025

5  out of  5
rating by Diamond Deza
"Friendly and efficient service"
We responded:
"Diamond, we greatly appreciate your review. We are here if you need us. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
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Christopher Mayack

July 21, 2025

5  out of  5
rating by Christopher Mayack
"Diane was friendly, knowledgeable, and responding quickly with all of my insurance needs. Everything was taken care of efficiently. I highly recommend her services!"
We responded:
"Christopher, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
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Yuvi Patel

July 16, 2025

5  out of  5
rating by Yuvi Patel
"Working with Diane Smith at State Farm was an amazing experience. She got straight to the point, made everything simple and stress-free, and was incredibly knowledgeable. It’s rare to find someone this professional, efficient, and easy to work with. She truly knows what she’s doing and takes the time to make sure you feel confident in your decisions. I highly recommend her to anyone looking for top-tier service and real peace of mind. You won’t be disappointed!"
We responded:
"Yuvi, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County "
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Renee Kellman

July 15, 2025

5  out of  5
rating by Renee Kellman
"Good Services"
We responded:
"Renee, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
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Laura Roberts

July 14, 2025

5  out of  5
rating by Laura Roberts
"Excellent service so far from Sales Rep. Very courteous and polite. She answers all questions and I love her service."
We responded:
"Laura, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
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Sarai E

July 10, 2025

5  out of  5
rating by Sarai E
"I can’t recommend Diane enough. As a small business owner, finding the right insurance can be overwhelming, but Diane made the entire process incredibly smooth and easy. She took the time to understand my work, to explain my coverage options, she answered every question with patience and found the policy that fits my business perfectly. I feel genuinely protected and supported, which is all you can ask for when it comes to insurance."
We responded:
"Sarai, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County "
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raul mesa

June 23, 2025

5  out of  5
rating by raul mesa
"Diane is very professional, friendly and accommodating. She's prompt to answer all my questions. She takes her time to help me with my policies. Diane is friendly and listens to all my concerns and problems. It's always a pleasure to talk to her."
We responded:
"Raul, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
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Ronald Navarro

June 22, 2025

5  out of  5
rating by Ronald Navarro
"I'm thrilled to recommend Diane Smith as an exceptional insurance agent! She's been my go-to person for the past three years, and I've had nothing but positive experiences. Diane Smith is not only knowledgeable and professional but also an outstanding person. Her customer service skills are top-notch - she's always responsive, attentive, and goes above and beyond to ensure my needs are met. I highly appreciate her dedication and expertise in providing me with the best insurance solutions. If you're looking for a reliable and trustworthy insurance agent, look no further than Diane. Five stars isn't enough - she'd get ten stars from me if I could!""
We responded:
"Ronald, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
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Quentin Bristow

June 19, 2025

5  out of  5
rating by Quentin Bristow
"Great Service, but could be better if she provided MILK and Cookies during office visits. (My dry humor ). I really appreciate her agency and the people she employs."
We responded:
"We appreciate your review and humor! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
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stephanie hollis

June 10, 2025

5  out of  5
rating by stephanie hollis
"Diane is always so helpful and nice ver professional at all time love her!!!!"
We responded:
"Stephanie, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
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Sarah Mckeown

June 5, 2025

5  out of  5
rating by Sarah Mckeown
"Diane Smith, you are simply the best."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
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Peggy Brooks

June 3, 2025

5  out of  5
rating by Peggy Brooks
"Very helpful with tech problems!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
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Iva Monge

June 3, 2025

5  out of  5
rating by Iva Monge
"Wonderful experience with her. She is the best. I highly recommend her."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County "
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Marian Diaz

May 28, 2025

5  out of  5
rating by Marian Diaz
"I’ve been a costumer for several years now and I’ve been happy and satisfied. Diane has been in my corner every step of the way . She’s been very helpful and helps me navigate through different situations with my insurances. I definitely appreciate and thankful for Diane ."
We responded:
"Marian, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
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robin mosley

May 27, 2025

5  out of  5
rating by robin mosley
"I appreciate all the help that Ms . Diane has helped me with. Keep doing a great job. Your professionalism is greatly appreciated. Robin M. Thanks."
We responded:
"Robin, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
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Michael Rozsa

May 24, 2025

5  out of  5
rating by Michael Rozsa
"Diane has been my State Farm agent for many years, even after I moved to Bergen County about 15 years ago. She is super responsive to any questions or issues I have and genuinely cares for her clients. I recently purchased a new car and the process to transfer my insurance was seamless and quick."
We responded:
"Michael, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
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Isaac Dawson

May 21, 2025

5  out of  5
rating by Isaac Dawson
"Diane Smith is my State Farm Agent, and she is the best. Diane helped me with my car and home insurance, making sure that I get the best covered and price possible. Diane also keeps up to date on lower rates, and give me suggestions on how I can lower my rates. Diane is very professional and that is what you would want in your insurance agent."
We responded:
"Mr. Dawson, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
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Fonz Escobar

May 19, 2025

5  out of  5
rating by Fonz Escobar
"Diana is great!! Very professional and answer all and any of my questions. Thank you.."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County "
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Chicken

June 17, 2024

5  out of  5
rating by Chicken
"Called about getting renter's insurance for first time. Everything was done in a couple of minutes by phone. Then went in person to get policy and pay for a year. So fast, easy and simple. However, we did have a long lovely conversation both by phone and in person about all kinds of things not related to insurance. Diane is so friendly and good hearted. A real angel who I give my highest possible recommendations. God Bless you, Mark"
We responded:
"Mark, thank you so much for your kind words and more importantly thank you for trusting us with your specific insurance needs. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"