State Farm® Insurance Agent Diane Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
stephanie hollis
June 10, 2025
5
out of
5
rating by stephanie hollis
"Diane is always so helpful and nice ver professional at all time love her!!!!"
We responded:
"Stephanie, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Sarah Mckeown
June 5, 2025
5
out of
5
rating by Sarah Mckeown
"Diane Smith, you are simply the best."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Peggy Brooks
June 3, 2025
5
out of
5
rating by Peggy Brooks
"Very helpful with tech problems!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Iva Monge
June 3, 2025
5
out of
5
rating by Iva Monge
"Wonderful experience with her. She is the best. I highly recommend her."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County "
Marian Diaz
May 28, 2025
5
out of
5
rating by Marian Diaz
"I’ve been a costumer for several years now and I’ve been happy and satisfied. Diane has been in my corner every step of the way . She’s been very helpful and helps me navigate through different situations with my insurances. I definitely appreciate and thankful for Diane ."
We responded:
"Marian, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
robin mosley
May 27, 2025
5
out of
5
rating by robin mosley
"I appreciate all the help that Ms . Diane has helped me with. Keep doing a great job. Your professionalism is greatly appreciated. Robin M. Thanks."
We responded:
"Robin, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Michael Rozsa
May 24, 2025
5
out of
5
rating by Michael Rozsa
"Diane has been my State Farm agent for many years, even after I moved to Bergen County about 15 years ago. She is super responsive to any questions or issues I have and genuinely cares for her clients. I recently purchased a new car and the process to transfer my insurance was seamless and quick."
We responded:
"Michael, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
raul mesa
May 21, 2025
5
out of
5
rating by raul mesa
"Diane is very professional, friendly and accommodating. She's prompt to answer all my questions. She takes her time to help me with my policies."
We responded:
"Raul, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Isaac Dawson
May 21, 2025
5
out of
5
rating by Isaac Dawson
"Diane Smith is my State Farm Agent, and she is the best. Diane helped me with my car and home insurance, making sure that I get the best covered and price possible. Diane also keeps up to date on lower rates, and give me suggestions on how I can lower my rates. Diane is very professional and that is what you would want in your insurance agent."
We responded:
"Mr. Dawson, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Fonz Escobar
May 19, 2025
5
out of
5
rating by Fonz Escobar
"Diana is great!! Very professional and answer all and any of my questions. Thank you.."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County "
Chicken
June 17, 2024
5
out of
5
rating by Chicken
"Called about getting renter's insurance for first time. Everything was done in a couple of minutes by phone. Then went in person to get policy and pay for a year. So fast, easy and simple. However, we did have a long lovely conversation both by phone and in person about all kinds of things not related to insurance. Diane is so friendly and good hearted. A real angel who I give my highest possible recommendations. God Bless you, Mark"
We responded:
"Mark, thank you so much for your kind words and more importantly thank you for trusting us with your specific insurance needs. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Malaika McClean-Jordan
March 22, 2024
5
out of
5
rating by Malaika McClean-Jordan
"Ms. Diane Smith provides exceptional customer service for State Farm Insurance Company. I would highly recommend her services to people who will pay their premiums. Thank you again for Ms. Diane Smith exceptional customer services. Ms. Malaika McClean-Jordan"
We responded:
"Ms. Malaika McClean-Jordan thank you for allowing us to service all of your insurance needs as well as what you may need in the future. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Chrisma Braids
February 3, 2024
5
out of
5
rating by Chrisma Braids
"Thank you Diane I really appreciate your help you are the best!"
We responded:
"Adenike thank you for allowing us to provide you with your insurance needs. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Adrienne M FUDGE
October 3, 2023
5
out of
5
rating by Adrienne M FUDGE
"My business policy is with Diane Smith's State Farm office. Diane Smith is attentive, professional, and caring. Whenever I have questions, and I have many, she and her staff patiently answer my questions. When it is something that the local office can't handle, she follows-up with me to make sure that everything was solved by the corporate office. It is in your best interest to move your business insurance or any insurance needs to Diane Smith. If you want great service by a professional who cares, Diane has you covered."
We responded:
"Adrienne I am glad that we are able to provide you with the quality of service you need to meet your insurance needs. We greatly appreciate you. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Tamika Riddick
October 2, 2023
5
out of
5
rating by Tamika Riddick
"Diane Smith is a fabulous agent who delivers 5-star service. She personalizes her service to meet the needs of her clients. For older clients like my mom, she talks with them as if they were a member of her own family giving them, the comfort and assistance needed with her life and car insurance policies. For younger clients like my son, Diane advised him on the life insurance policy that best suited his needs. In addition, Diane is also assisting my organization in food drives for our community. In my opinion, Diane Smith is one of the best agents, State Farm Insurance Company has to offer."
We responded:
"Tamika we are always here to assist you and your family with any specific insurance needs. We greatly appreciate your business. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Etelvina Ordóñez
September 27, 2023
5
out of
5
rating by Etelvina Ordóñez
"Muy buena atención, recomendado"
We responded:
"Thank you! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Marc PTA
March 31, 2023
5
out of
5
rating by Marc PTA
"When I have an insurance question I call or email Diane Smith and she comes through with the answer, the possible scenarios, the pros and cons. She is efficient, intelligent and great person to reach out for all questions insurance. If she doesnt know the answer, she will dig for you to get the best possible solution. Home owner, 2 vehicle family - 5 drivers insured through statefarm."
We responded:
"Thank you for trusting our office with your insurance needs. We are always here to help. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Lola Thomas
February 6, 2023
5
out of
5
rating by Lola Thomas
"Very professional and efficient. Great personality and provides excellent State Farm Insurance services. I have my (2) cars and home insurance with her office."
We responded:
"Ms. Thomas, thank you so much for leaving a review for our office. We greatly appreciate you and it is always a joy when you visit. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Stephen Ralston
December 20, 2022
5
out of
5
rating by Stephen Ralston
"With a little more than a half century on the planet I have dealt with several insurance people. Several years in commercial real estate, houses, vehicles, businesses bought and sold all involving insurance in some capacity. Diane has absolutely changed my outlook on all insurance agents by her example and performance alone. She responds to every question and request as if I am her only client and her life depends on it. That is obviously not the case and I am not even a fraction of her business. That being said dealing with an absolute professional who is always happy, courteous and responsive is a joy and I will remain a client. I recommend her at every opportunity and will continue to do so."
We responded:
"Mr. Ralston, Thank you so much for the raving review. Much appreciated. So happy to know that we are able to meet your expectations. As you know, we are here when you need us. Just let us know what we can do to help. Happy Holidays! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Frank Villanueva
June 8, 2022
5
out of
5
rating by Frank Villanueva
"Very helpful and efficient!"
We responded:
"Thank you Frank. We appreciate you. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Leonard Flamm
March 12, 2022
5
out of
5
rating by Leonard Flamm
"Great Service and pleasant staff."
We responded:
"Thank you Mr. Flamm. You are greatly appreciated. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Somali Allen
January 21, 2022
5
out of
5
rating by Somali Allen
"Diane Smith is awesome, she is a good asset to state farm. She is very nice and patient, I must say I would give her a 10star.thanks Diane"
We responded:
"Somali I greatly appreciate you trusting our Agency to provide you with your insurance needs. We are here when you need us. Just a call away. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Donald Armour
December 15, 2021
5
out of
5
rating by Donald Armour
"Diane is very professional im so glad she's my insurance agent she went above her expectation to help me"
We responded:
"Hi Donald! You know I am here if you have any questions about your insurance. Thank you. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Bill Harris
October 19, 2021
5
out of
5
rating by Bill Harris
"Just call Diane, she will handle it or share with you how to address the insurance related matter. It's all about customer service, professional, responsive, quality products, at an affordable price. Your time is better spent on other things, let Diane handle your insurance. Trust me. A Homeowner, Auto, Personal Umbrella, Business GL, WC, etc. Customer really, she's that good! I can be a PIA and she always takes the "High Road", just do it you won't regret it."
We responded:
"Mr. Harris, thank you so much for this much appreciated review. You are the best. And I never see you as a PIA. I see you as a customer who knows what they want and need and you expect your insurance Agent to deliver on your expectations. This is what I am here for - YOU! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Joseph Lusma
June 23, 2021
5
out of
5
rating by Joseph Lusma
"P0"
We responded:
"Thank you so much! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"